Wifi/hotspot not connecting

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piercedpanda
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Joined: Mon Jan 15, 2018 10:58 am
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Wifi/hotspot not connecting

Postby piercedpanda » Thu Nov 28, 2019 4:16 pm

I have this weird problem with my Pumpkin Octacore with Android 7.1.
https://nl.aliexpress.com/item/32834963428.html

When trying to connect my iPhone using personal hotspot, the unit tries to connect.
It tells me there is a connection for a few seconds, but then it disconnects.
The hotspot is visible, but it can't connect afterwards.
After I reset the unit, it works again.

Is there a firmware update for this unit?
Or can I upgrade to a newer version of Android?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Wifi/hotspot not connecting

Postby Jammy » Fri Nov 29, 2019 2:02 am

Hi,

If you car stereo does not have any issue now, we do not suggest you update the firmware.
It is also risky update firmware.

Jammy

piercedpanda
Posts: 8
Joined: Mon Jan 15, 2018 10:58 am
Contact:

Re: Wifi/hotspot not connecting

Postby piercedpanda » Fri Nov 29, 2019 6:18 am

Hi,

If i can not use the wifi, the headunit is useless to me.
And i don’t think resetting the headunit everytime I want to use it is an option.

Any suggestions on what to do?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Wifi/hotspot not connecting

Postby Jammy » Mon Dec 02, 2019 3:08 am

Hi,

Can you offer the car stereo SKU to me?
The SKU label on the back of the radio or on the package box.

Thank you
Jammy

piercedpanda
Posts: 8
Joined: Mon Jan 15, 2018 10:58 am
Contact:

Re: Wifi/hotspot not connecting

Postby piercedpanda » Mon Dec 02, 2019 10:19 am

I can't find it on the box of the radio.
And the radio is still in the car...

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Wifi/hotspot not connecting

Postby Jammy » Tue Dec 03, 2019 3:19 am

Hi,

You can try another phone to find whether it still has the problem.
The firmware of this car stereo does not upgrade now.

Thank you
Jammy


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