Navigation chrashes - new firmware CN10-02307B

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andromaliuz
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Joined: Sat Jan 27, 2018 7:27 pm
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Navigation chrashes - new firmware CN10-02307B

Postby andromaliuz » Tue Dec 24, 2019 4:23 pm

Hi,

I had to switsch my navigation software from Navigon (which had some starting issues, but seldomly chrashed) to a new software. Any I used regularly crashes after a certain amount of time (0,5 to 3 h) - TomTom, Sygic, Copilot, Google, Waze...

Is there some firmware update for my unit CN10-02307B?

t8.3.19-11-00-453101-171129
v9.2.2_20180330.180833

Or some other fix? The main difference I realized is, that of these programs use Google Speech (which is functioning, using internal voices does not help)

Regs and thx



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Navigation chrashes - new firmware CN10-02307B

Postby Jammy » Wed Dec 25, 2019 2:46 am

Hi,

Are you using the online maps?
Does your Internet connect normally? Your browser can be surfed the Internet?
And can you take a video for us to check clearly what's the problem of your car stereo?

Thank you
Jammy

andromaliuz
Posts: 4
Joined: Sat Jan 27, 2018 7:27 pm
Contact:

Re: Navigation chrashes - new firmware CN10-02307B

Postby andromaliuz » Wed Dec 25, 2019 9:18 am

Hi,

the respective navigation just closes without error message and the android home screen shows up. The navigation software (and interestingly other navigation software as well) can not be restarted before I have rebooted the unit. Nothing too spectacular to make a video from, I can try but it is not predictable when this happens.

To your questions I use offline maps on the internal storage (not sd card) and everything else is working fine. I tried not to use other programs in parallel as well, like bluetooth music, but this did not help either.

Regs

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Navigation chrashes - new firmware CN10-02307B

Postby Jammy » Thu Dec 26, 2019 3:02 am

Hi,

Which country do you come from?
We want to send our offline maps to you and use Sygic Navigation to open it.

Thank you
Jammy

andromaliuz
Posts: 4
Joined: Sat Jan 27, 2018 7:27 pm
Contact:

Re: Navigation chrashes - new firmware CN10-02307B

Postby andromaliuz » Thu Dec 26, 2019 8:17 am

Hi,

Germany, but I would need Europe for crossborder navigation. Could you also explain the reason or the solution?

Thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Navigation chrashes - new firmware CN10-02307B

Postby Jammy » Fri Dec 27, 2019 3:06 am

Hi,

Here is the whole of Europe maps.
https://mega.nz/#!HGAnHIAL!30chbW-PJzGp ... STQgh9TFBg
Download first, and then unzip the file, place the unzipped folder in the root directory (first-level directory) of the built-in storage. Open the folder and click IGOWD_IL.apk.
The reference video: https://www.youtube.com/watch?v=GomHnixfDiw

If this way is not feasible, our technical team will find other solutions.

Thank you
Jammy


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