WiFi Connects but no internet connection

[superyan]

My Audio Pumpkin stereo has developed a problem in that when i connect it to any wifi network it says it has not internet connection.

It is a Android 6.0.1 system 7 inch. Unfortunately i cant find a model number order number was 100002237

I have tried the usual suspects in holding the reset button and doing a factory reset but this has had no effect on the issue.

I have also tried several hotspot (Android and iPhone) and household wifi networks all with the same result.

Is there some sort of firmware update that will solve this issue?

[Jammy]

Hello,

Please try to press the RST button to restart the car stereo and find whether the issue solve.

Jammy

[Omar-s]

I am having the same issue with the same unit as above. Resetting the unit did not solve the issue. Can you suggest other things to try?

[Jammy]

Hi,

Can you offer a video to show the issue?
So we can more clearly understand the question and find the resolution.

Thank you
Jammy

[Laukke]

I have exactly the same problem. The device worked earlier fine and something has changed. Resetting The device does not help. The problem is with all hotspots. Please find a solution

[Jammy]

Hi Laukke,

What's your car stereo sku?
or what's the android version?

Thank you
Jammy

[Laukke]

The model no is CN10-10201B
And The Sw version from The unit:
V9.1.1_20170904.1916_KED3-5
MCU 5.3.19-11-B0-453101-170904
Do you need some more info?

[Jammy]

Hi Laukke,

Can you offer us a video of the issue?

Thank you
Jammy

[gozilla]

Is there already a solution to the "connected, no internet" problem?

[Omar-s]

Ok here is a video of the problem.




I have tried resetting the headunit, and i have tried different wifi's such as my home internet and different wifi hotspots. Its still does the same thing.

Some apps wont work anymore like the TomTom app as it thinks there is no internet. Also as the head unit thinks there is no internet, it will not automatically connect to the wifi. I have to manually go into the wifi settings and click connect every time.

This is the model of head unit i have...

Product details
Boxed-product Weight: 2.2 Kg
Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
Find out more about our Delivery Rates and Returns Policy
Item model number: CN01-02202B-02A
ASIN: B071VYH9M8
Date first available at Amazon.co.uk: 21 May 2017
Customer reviews: