software update

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Rigo912
Posts: 8
Joined: Wed Mar 18, 2020 11:00 am
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software update

Postby Rigo912 » Fri Mar 20, 2020 6:31 am

hello i want to update my radio but i dont find some information about this.
i hope you can help me with my problem.

I buyed the radio about AMAZON and SailsEU. The ordernumber is: 305-6348006-6558766
px30 (1024x600)
Android 8.1.0
kernel- version 4.4.138+ Sat Jan 12 14:06:30 GST 2019
MCU version
MTCE_LM_V3.06_1 Jan 24 2019
Serialnumber: D102C10BA1C378EE

is there a update available? thanks for help



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: software update

Postby Jammy » Fri Mar 20, 2020 7:36 am

Hi,

Sorry that your car stereo still can not upgrade to Android 9.0 now.
After it can be upgraded, we will post it on the forum.

Thank you
Jammy

Rigo912
Posts: 8
Joined: Wed Mar 18, 2020 11:00 am
Contact:

Re: software update

Postby Rigo912 » Fri Mar 20, 2020 7:45 am

Thank you for the fast answer.

and a firmware update isnt possible?

thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: software update

Postby Jammy » Mon Mar 23, 2020 5:49 am

Hi,

Can you also offer the car stereo SKU to us?
So I can check whether this car stereo has the latest firmware.

Thank you
Jammy

Rigo912
Posts: 8
Joined: Wed Mar 18, 2020 11:00 am
Contact:

Re: software update

Postby Rigo912 » Mon Mar 23, 2020 7:25 pm

sorry what do you mean with SKU?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: software update

Postby Jammy » Thu Mar 26, 2020 9:46 am

Hello,

All of our products have a product on the package box or on the back of the radio.
You can check it.

Thank you
Jammy

Rigo912
Posts: 8
Joined: Wed Mar 18, 2020 11:00 am
Contact:

Re: software update

Postby Rigo912 » Sat Mar 28, 2020 1:25 pm

Its ND0379B-A01

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: software update

Postby Jammy » Mon Mar 30, 2020 3:33 am

Hello,

Thank you for offering the SKU.
But we also want to know what's the problem of your car stereo?
Maybe some problems can solve without update firmware.

Thank you
Jammy

Rigo912
Posts: 8
Joined: Wed Mar 18, 2020 11:00 am
Contact:

Re: software update

Postby Rigo912 » Mon Mar 30, 2020 9:40 am

If i want to use the mirror screen function with easy connect it doesnt work. I cant Update the apk. And when i connect my Smartphone with Bluetooth and want hear music it doesnt show me the actor. It Shows me the connect screen with the code for connecting.
And sometimes it doesnt find the usb port if i want hear music

Thank you

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: software update

Postby Jammy » Thu Apr 02, 2020 9:33 am

Hello,

Please try these steps first.

1. Open the mirror link APP installation screen prompt connection in the car stereo's main menu (Android 10 phones are not supported).
2. After the Bluetooth connection between the mobile phone and the car stereo is successful, open the "A2DP" APP in the main menu to play Bluetooth music.
3. Insert the USB directly into the back of the car (to avoid the problem of the USB extension cable) whether the USB logo appears in the upper left corner of the car screen.

Thank you
Jammy


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