Firmware needed

Technical file download link of PUMPKIN device

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msassman
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Joined: Sun Aug 25, 2019 7:34 pm
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Firmware needed

Postby msassman » Fri Mar 13, 2020 10:38 pm

Can I get the latest firmware and install instructions for Anroid 9 radio, order 113-8458468-5705851. August 17, 2019.



You sent me this late last year and I was never able to get the radio to recognize it.

https://mega.nz/#F!GC4QCazA!aWKsDx7nHaPu94SlcztAIw

I did update the mcu file you sent me and the issue is better, would like to see if firmware makes a differnce also.



msassman
Posts: 19
Joined: Sun Aug 25, 2019 7:34 pm
Contact:

Re: Firmware needed

Postby msassman » Sat Mar 14, 2020 4:53 pm

I tried it on both sd slots and the usb extention, neither will recognize.

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware needed

Postby Jammy » Mon Mar 16, 2020 3:40 am

Hello,

This is the latest firmware of your head unit.
And if your head unit does not have any problems, we do not suggest to update the firmware.

Thank you
Jammy

msassman
Posts: 19
Joined: Sun Aug 25, 2019 7:34 pm
Contact:

Re: Firmware needed

Postby msassman » Wed Mar 18, 2020 6:37 pm

it was given to me to resolve an issue with power off completely/reboot after shutting engine down on occasion. The MCU helped, but need more clarity on performing the upgrade. I tried bot zip and extracting files to root of both sd slots and usb. How is it supposed to be installed?

Thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware needed

Postby Jammy » Thu Mar 19, 2020 1:49 am

Hi,

Do not decompress the file, open it after downloading, then copy kupdate.zip to the root directory of the USB flash drive, and insert the USB into the car stereo. It will automatically recognize the upgrade.

Jammy

msassman
Posts: 19
Joined: Sun Aug 25, 2019 7:34 pm
Contact:

Re: Firmware needed

Postby msassman » Fri Mar 27, 2020 5:52 pm

does not work.

msassman
Posts: 19
Joined: Sun Aug 25, 2019 7:34 pm
Contact:

Re: Firmware needed

Postby msassman » Sun Apr 05, 2020 11:16 pm

No other help on flashing the firmware?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Firmware needed

Postby Jammy » Tue Apr 21, 2020 7:04 am

Hello,

I am sorry that we have found this way to update the firmware.
Or you can directly email to our customer service support@autopumpkin.com.

Thank you
Jammy


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