Bad DAB signal, preset buttons, wigdet

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mpl1337
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Joined: Tue Jul 05, 2016 5:47 pm
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Bad DAB signal, preset buttons, wigdet

Postby mpl1337 » Tue Jul 05, 2016 6:00 pm

Her friends,

I have a very bad DAB signal with the original antenna.

(Quality is very bad.... cable is on several positions pressed. Duct tape is dirty and does not stick, maybe a used antenna?)

Have someone try to use a other ant?

My other car with a jvc radio use this ant

https://www.amazon.de/gp/aw/d/B00A867WU ... ref=plSrch

- perfect quality no problems

Would this work with the pumpkin dab box?


And is there a way to create a shurtcut to a preset Chanel on the buttons 1-6 (Mercedes Vito Radio right side buttons)


Dab wigdet is not available?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby Jammy » Thu Jul 07, 2016 9:44 am

Hi, could you please first tell us your order number?
This information is very important for us to provide you best solution.
About the DAB signal issue, you can try to put the DAB antenna outside the car to check.
If this does not help, we can send you a new DAB antenna.
The other ant from the attached link is not be compatible with our DAB box, cause our DAB box work with the SMA connector.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby mpl1337 » Fri Jul 08, 2016 11:09 am

500000807 and the dab Modul with 500000824


And a other one with SMA?

outside the car the same

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby Jammy » Mon Jul 11, 2016 2:36 am

Hi, sorry for the late reply due to the weekend.
Yes, we can send you a new DAB antenna with SMA.
If you want it in hurry, you can buy a from you local.
Cause we can just send the new DAB antenna from HK by post.
Normally it takes about 12-25 business days to arrive.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby mpl1337 » Mon Jul 11, 2016 5:05 am

Ok, then send me please a new one

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby mpl1337 » Fri Aug 19, 2016 6:33 pm

Thx, new ant and super signal. But a widget and preset buttons is missing :twisted:

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby Jammy » Mon Aug 22, 2016 6:36 am

Hi,
Could you please try to delete the DAB app and reinstall it from apkInstall--oem to check?
If the widget and preset buttons still could not be found, please take a photo and send it to us.
We will try to provide you best solution.
Regards

mpl1337
Posts: 17
Joined: Tue Jul 05, 2016 5:47 pm
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby mpl1337 » Mon Aug 22, 2016 6:07 pm

Have deleted about 10 times :)

Is there a wigdet and a preset functions for the 1-6 hard buttons on the right side?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bad DAB signal, preset buttons, wigdet

Postby Jammy » Tue Aug 23, 2016 9:36 am

Hi,
There is not a widget and preset functions for the hard buttons on the right side.
Regards


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