WiFi Connects but no internet connection

[Rigattoni]

@gozilla
Are you connected to a mobile device?
There are some provider who don´t allow tethering.
You should clarify that. Seems that no one else is running into this issue.

[gozilla]

This is not tethering via a mobile phone but the standard home WIFI connection.

[EifelGism0]

IMG_20200714_195904.jpg (8.11 MiB) Viewed 4040 times

IMG_20200714_183757.jpg (4.73 MiB) Viewed 4040 times

Same issue to me.
Testet with Wifi by DSL-Router and different Mobile Hotspot. Everytime the same problem.
This issue prevents auto connect to Mobile Hotspot.

RST button and factory reset will not help.

[Jammy]

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number and item number?
We look forward to your reply.
Best Regards
Autopumpkin

[gozilla]

- Order 500002417
- Model CN10-03201B-01B
Android 6.0.1
MCU 5.3.19-11-10-453101-170502
System version V7.3.1_20170426,143705_KED3
DVD version 2.13.15-860mc-160106

[Jammy]

[Vincentwrx]

I tried all options also to make this to work. But it keeps saying connected, no internet. It is getting an IP address.
I tried the option here via terminal, but i don't have root, i tried to use the other link but still not working.

Is there any option to reset it? Install new firmware? Root the device? Is there any other firmware available for the device?
CN01-02202b-0