Video output

[joaorusso]

Hello,

I've got an SKU: AA0407B-UK - https://www.autopumpkin.co.uk/products/ ... 0143395978

I'm able just to output the video, if playing some DVD. I was wondering if there is any way to output always the video to my headrest screens.

Using youtube, for example. My children's request, of course

Order #1110 from PumpkinUK

Best regards,

JPR

[Jammy]

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number item number and
send us a screenshot of your order information? Those information are very helpful for us to provide you with an appropriate solution.
Looking forward to your reply.
Best Regards
Jammy

[joaorusso]

Hello!

Thanks for your reply, my order number is 1110 from autopumpkin.co.uk from 22nd September 2020.

I’m only able to output the video to my headrest monitors, if playing a DVD. In previous equipment I bought from you, I was able to output the entire environment. So if, im playing a video from YouTube , nothing appears on my headrest units.

I also, use this opportunity to report a bug. When I turn on my headlights the equipment starts blinking. I’ll try to send a video.

Best regards,

J Russo

[joaorusso]

Can you give my an email address to send you the video? Thanks in advance

[joaorusso]

Hello
Thanks for your message
Have you connected to the video-output cable to the headrest?

aa0407b.png (289.89 KiB) Viewed 3794 times

Best Regards
Jammy


The video of the reported bug about blinking....

https://www.dropbox.com/s/ckiqae6t4w7ad ... 4.mp4?dl=0

[joaorusso]

Hi! All the connection cable are installed. The video output works, but only when I play DVD. It doesn’t output all the environment, ie, playing YouTube or similar doesn’t work

[Jammy]

Hello
Thanks for your message
Could you please take a video of this question then send email to autopumpkin@gmail.com?
Then we will check and supply professional advice
Best Regards
Jammy