Pumpkin Radio WLAN Problems

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ensylol
Posts: 6
Joined: Mon Sep 05, 2016 7:51 pm
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Pumpkin Radio WLAN Problems

Postby ensylol » Mon Sep 05, 2016 7:55 pm

Hello,


I have since today WLAN problems. If I it loads when setting WLAN Enable 20 seconds then it disables WLAN again. If there is no Wi-Fi. I can not properly activate. It now took a few days now it is no longer at a time.

The other problem is the use of USB / 3G cable. He recognizes no USB .. I have the cables checked. It's all right.


I have this Radio: https://www.amazon.de/PUMPKIN-Android-L ... s=a3+radio



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Pumpkin Radio WLAN Problems

Postby Jammy » Tue Sep 06, 2016 9:47 am

Hi, sorry for the trouble caused.
Could you please tell us your order number?
Regarding your issue, it maybe the power supply module on the mainboard for USB and wifi broken.
Please contact our customer service or write to "support@autopumpkin.com"
You can return it back to us for repair or get a new whole mainboard replacement to solve the problem.
Regards

ensylol
Posts: 6
Joined: Mon Sep 05, 2016 7:51 pm
Contact:

Re: Pumpkin Radio WLAN Problems

Postby ensylol » Tue Sep 06, 2016 7:23 pm

I cant understand ... why this is broken!
I Need a Mainboard. Where i can Buy?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Pumpkin Radio WLAN Problems

Postby Jammy » Wed Sep 07, 2016 2:55 am

Hi,
The real reason can not be explained now, but according to our experience, it maybe caused by big memory USB stick,internal circuit short, even the improper operation, sorry about this.
You need to contact the customer service to get a new mainbord.
There you will get a reply within 1-2 business days.
Or please tell us your order number or buyer ID, I can help you inform our customer service.
Regards


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