Problem. Not included.

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
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Problem. Not included.

Postby Razmir » Mon Sep 26, 2016 6:00 am

Hello. There was a problem. WIFI worked badly. I correctly identified the model. Thought I have AL-C0257, but I like AL-C0241, they are similar. Flashed MCU from AL-C0257, now will not turn on. Blinking green light on video. What to do, how to recover, thank you.

https://www.youtube.com/watch?v=M3PWLF267u8



Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
Contact:

Re: Problem. Not included.

Postby Razmir » Mon Sep 26, 2016 6:10 am

Here is the data:

Model number: rk3188
Android version: 4.4.4
Baseband version: Unknown
Kernel version: 3.0.36+
redhalt@ubuntu#87
Sat Jan 29 20:49:54 PST 2014
Build number: Alex: 5701-20160104-223825(4752)
TFT:5701-20151213-173908-V01
MCU:5701-20151209-210157-V01

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Problem. Not included.

Postby Jammy » Thu Oct 06, 2016 1:33 am

Hi,
Sorry for the late reply due to the National Day.
Here is the link of the firmware for your unit.
https://mega.nz/#!lc9HAbLK!nAIsEvYnSwqC ... 3KPV0pxvZ8
Regards

Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
Contact:

Re: Problem. Not included.

Postby Razmir » Tue Oct 11, 2016 3:43 am


Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Problem. Not included.

Postby Jammy » Wed Oct 12, 2016 3:26 am

Hi,
You can refer the below video to flash when the device not starting, hope some help.
https://www.youtube.com/watch?v=vPI52QXAJDs
Regards

Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
Contact:

Re: Problem. Not included.

Postby Razmir » Wed Oct 12, 2016 12:45 pm


Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problem. Not included.

Postby Jammy » Thu Oct 13, 2016 3:25 am

Hi,
Sorry about this.
You can return it back to us for repair.
Please contact our customer service or write to "support@autopumpkin.com"
There you will get the details about the return process.
Regards

Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
Contact:

Re: Problem. Not included.

Postby Razmir » Mon Oct 17, 2016 12:35 pm


Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problem. Not included.

Postby Jammy » Tue Oct 18, 2016 1:56 am

Hi,
If the problem can be solved by the replacement part, we will prefer it too.
Cause we are not sure which part of the unit broken, returning it back for repair is the best way to solve it. Hope you can understand.
Regards

Razmir
Posts: 15
Joined: Sat Sep 17, 2016 4:18 am
Contact:

Re: Problem. Not included.

Postby Razmir » Thu Oct 20, 2016 5:00 pm



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