buttons not illuminated

[Jammy]

Hi,
Thanks for your attached picture.
Regarding the inactive POIs on the GPS menu, it maybe the GPS software problem, please go to the Settings and try to do the Reset to Defaults to check.
If this does not help, you can reinstall the maps, as you could see, the POIs from our attached picture was active.
Here is the link for you.
https://mega.nz/#!JM8gSApL!_Df8JrFDRcQv ... Z831AFUzkg
You can refer the below forum to download and reinstall.
viewtopic.php?f=20&t=27
Regards

[the cat]

Sorry, I can't download this file. I tried it a several times but at approximately 50% I'll get an error message
write error, file can't ne downloaded
file size too large
Do you have another option, to get this file?

[the cat]

Screenshot.jpg (17.65 KiB) Viewed 1981 times

[Jammy]

Hi,
Sorry for the trouble caused.
Could you please check your network and download the maps through your browser?
If you don't mind the time that the sd card with maps sending to you, we can arrange to send you it to you.
Please contact our customer service or write to "support@autopumpkin.com"
Regards

[the cat]

I installed another browser, so I was able to download this file. I will test it

[the cat]

Ok, I could download the file and reinstalled it. After the installation, the app couldn't locate my location. It seems, as it gets no GPS signal. At the first run, I've got an error message of missing file or empty zip folder.

[the cat]

Everything ok, I solved the problem but the POIs are still inactive.

[Jammy]

Hi,
Sorry for the late reply due to the weekend.
That's strange, I suggest you use other maps, such as Sygic, here maps, waze etc.
Regards

[the cat]

I could solve this problem. I've uninstalled the igo app and installed the original (pay) version via playstore. Now it works succesfully.