RQ0264 Android 6 / Radio Problem changes programms

[matze571]

Hello
i have the RQ 0264 nearly a year in my car.
I have the Problem afte a certain time the display changes the Programs
It means if i listen to Radio it changes the Station ( looks like somebody tocuhes the screen )
If i navigate the Screen changes also to other Navigation details alone....
Sometimes the system shtus down the radio and goes to another programm for example to the media player
Somebody can help me ?
Also is there an new Android system ( 6.0 or so ) for the Radio ?

[Jammy]

Hi,
Sorry for the late reply due to the weekend.
Regarding your issue, the android device may have some system problem after using for a period of time, you can do a factory settings restore.
There is not a new android system for this unit.
If we have the update firmware, we can send it to you.
And please tell us the current system version on your unit.
Regards