Random restart of SKU:12-RQ0360-UK-A

[Gerez]

Hi,

I checked it, I don't have that card.
Please provide the link!

Thank You!

[Gerez]

Hi Jammy,

Can you estimate when I can get the firmware? I try to stay patient, but the unit is nearly useless since I installed in the car (Szep.05), so I'm really thinking what to do, should I wait for the firmware, or just send back the unit.

Thanks!
Gergely

[Jammy]

Hi,
Really sorry for the trouble brought to you and the late reply due to the weekend.
I had contacted the factory to provide the firmware last Friday, but they still don't send it to us until now.
Please don't worry, we will urge them to provide it ASAP.
Once we get it, we need to upload it to Mega, then send the link to you for download.
And cause I will have a holiday due to the Friends wedding, I will come back to work after a week later.
So I suggest you contact our customer service to get the firmware or other solution.
You can also write to "support@autopumpkin.com"
Regards

[Gerez]

Hello Jammy,

Do you have update for me?

Regards,
G.

[Jammy]

Hi,
Sorry for the late reply.
Here is the link of the firmware for RQ0360.
https://mega.nz/#!ZZkWVT5I!E14dILCetSpU ... PTQazxDRGA
Regards

[Gerez]

Hello Jammy,

Thank you for the firmware, unfortunately I couldn't update the system, It doesn't boot up, I made a video of it:

https://mega.nz/#!JxwyxRAZ!QPXXLOu64xGf ... ByUlGBl0nU

Regards ,
Gergely

[hamzakun]

hello,


I have the same problem with the same unit please do provide a solution

[Jammy]

[hamzakun]

Hello.

Thanks for replying. Yes that's what I want to do flash the unit because it was working for like 5 min and than I could not boot it up anymore. Please tell me the proper way to do because inserting the SD card with the firmware and clicking on rst button did nothing the unit boot to a black screen and stays like that (as shown on gérez video)
Please I want to try to fix it without returning it

[Gerez]

Hello,

Somehow I could re flash, but I would say only by accident (after 1 month shout down I give power supply, and it boot up, and I could re flash) unfortunately the new firmware didn't help, situation is the same, I'm on my way to send it back.