Installation and basic questions of Pumpkin KD-W0338A

Frequently asked questions and answers

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krabntas
Posts: 12
Joined: Wed Jan 04, 2017 3:42 pm
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Re: Installation and basic questions of Pumpkin KD-W0338A

Postby krabntas » Thu Jan 19, 2017 8:58 am

Please send the new cable to try...
Also If possible to send a mic please to eliminate my mics aswell



Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Installation and basic questions of Pumpkin KD-W0338A

Postby Jammy » Fri Jan 20, 2017 2:18 am

Hi,
We will arrange to send you both the new mic cable and mic ASAP.
Normally it takes 12-25 business days to arrive, hope your patient waiting.
Regards

philippe565
Posts: 13
Joined: Thu Jan 12, 2017 9:19 pm
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Re: Installation and basic questions of Pumpkin KD-W0338A

Postby philippe565 » Fri Jan 20, 2017 5:29 am

that would be great !
Thank you Jammy

krabntas
Posts: 12
Joined: Wed Jan 04, 2017 3:42 pm
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Re: Installation and basic questions of Pumpkin KD-W0338A

Postby krabntas » Wed Jan 25, 2017 12:54 pm

Hi , Just a quick update , I recieved the Radio Adapter or repeater but unfortunatly its not matching the existing socket.
my socket is single cable the one sent is two cables.!

can someone please advice

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Installation and basic questions of Pumpkin KD-W0338A

Postby Jammy » Sun Feb 05, 2017 2:39 am

Hi,
Sorry for the late reply due to the Chinese New Year's Day.
I think I misunderstood the mean as you said in the previous post. just like the below shown.
"7. the Radio signal is very weak and usually it disconnects easily , however this is not the case on the original one , there are two plugs I have for the radio jack. I used one of them and i have sound but the quality is very bad? and have some noise on the background? , do you have any idea "
If you don't mind, we can send you the single fakra FM radio booster to you. Here is a picture for your reference.
1.png
1.png (301.37 KiB) Viewed 1817 times

Any assistance, please contact us feel free.
Regards

krabntas
Posts: 12
Joined: Wed Jan 04, 2017 3:42 pm
Contact:

Re: Installation and basic questions of Pumpkin KD-W0338A

Postby krabntas » Sun Feb 05, 2017 10:06 am

Hi please send it accordingly
And let menknow to where i can resend the other dual FAKRA

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Installation and basic questions of Pumpkin KD-W0338A

Postby Jammy » Tue Feb 07, 2017 9:47 am

Hi,
We will arrange to send you the single fakra radio adapter ASAP.
You don't need to resent the dual fakra back to us.
Regards

krabntas
Posts: 12
Joined: Wed Jan 04, 2017 3:42 pm
Contact:

Re: Installation and basic questions of Pumpkin KD-W0338A

Postby krabntas » Tue Feb 07, 2017 11:25 am

Hi Jammy,
Its really stressing me what is happening now , I can really get use of the device the way expected.

The MIC is really terrible, the sound is always too bad, The radio is not working as expected , I need to replace it with another device that can do my basic requirements, i am willing to pay difference if there are?

Regards
Ahmed

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Installation and basic questions of Pumpkin KD-W0338A

Postby Jammy » Wed Feb 08, 2017 8:43 am

Hi,
If you decide to change another kind unit, you can contact our customer service to pay different price and get a new one.
Sorry for the bad experience brought to you.
Regards

krabntas
Posts: 12
Joined: Wed Jan 04, 2017 3:42 pm
Contact:

Re: Installation and basic questions of Pumpkin KD-W0338A

Postby krabntas » Wed Feb 08, 2017 9:04 am

Hi Jammy,
I need to know which model you reccomend that doesnt have my problems? Like Microphone and Radio? maybe android

Regards,
Ahmed


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