RQ0264 occasionally go black screen

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psxsnake
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RQ0264 occasionally go black screen

Postby psxsnake » Fri Mar 31, 2017 12:57 pm

Hello
my unit bought in august 2016 with aliexpress order 77613824997312
occasionally, during normal operation, go to black screen, sometime after few minutes power on. It happens every time. The only to work again is, push power button for 10 seconds to go to recovery and restart or reset button.
i tried reset factory without lucky
could you provide me latest MCU and update FW?
thanks
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psxsnake
Posts: 11
Joined: Sat Aug 20, 2016 3:30 pm
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Re: RQ0264 occasionally go black screen

Postby psxsnake » Tue Apr 04, 2017 10:24 am

@Jammy
any news? this problem is annoying
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Jammy
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Re: RQ0264 occasionally go black screen

Postby Jammy » Mon Apr 10, 2017 3:11 am

Hi,
I had replied you in another thread, please check it.
The latest firmware and mcu were provided too.
If you install the firmware and mcu but with no help, please return it back to us for repair.
Regards
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