Broken insert pin

[cool_dude84]

Hi, one of the left insert pins on the left side which secures the display to not fall off has been broken. It's black, round and made of plastic, and it's very hard to find such pin otherplaces. My device is a Pumpkin 10.1 head unit. If so, you can send it to following address:

Babak Ahmadi
Skullerudbakken 38
1189 Oslo
Oslo, Norway.

I ordered my head unit on aliexpress 7/6/16, and the order number is 75912697506884. My buyer ID is babakshock@yahoo.no.

[Jammy]

Hi,
sorry for that i can't understand what positon you mean.
Could you show us a picture about it?
Regards

[cool_dude84]

Hi, i have added a picture which i have marked with red circles. There's two plastic pins which are inserted in these two holes, to secure the screen. I need these two plastic pins to be shipped to me please

[cool_dude84]

Yammy can you please get back to me asap? I haven't heared from you yet.

[Jammy]

Hi,
sorry for late reply.
Do you want this thing:

QQ图片20170515105440.jpg (43.43 KiB) Viewed 2799 times

Regards

[cool_dude84]

Yes Yammy, it's correct! Can you ship me two of these pins please? If so, please ship it to the following address:

Babak Ahmadi
Skullerudbakken 38
1189 Oslo.

Ps! Be sure to give me the tracking number, if the shipment shall contain so.

[Jammy]

Hi,
OK,we can send it to you.
You need to contact the customers service for sending it to you.
Regards

[cool_dude84]

Ok, how do i get in touch with costumer service? Can you please do this for me?

[Jammy]

Hi,
you can contact the customers service by using platform message such as ebay message.
You also can write email to support@autopumpkin.com .
Regards

[cool_dude84]

Yammy i haven't heared from costumer service yet. And it has been passed a week now since i sent them the e-mail. Can't you just ship it to me?