Radio and more

Frequently asked questions and answers

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Jensen
Posts: 10
Joined: Mon Aug 08, 2016 2:03 pm
Contact:

Re: Radio and more

Postby Jensen » Thu May 04, 2017 7:49 am

Thanks for answer.

It is both the Igo App and 4 other App's who use the GPS.

I have also an app to monitor the signal, it shows several GPS signals, some times 8 or more but they are all "red", after a while, some times 20 minutes, they turn white/blue ( Igo app ).

I have even moved the antenna to get better signal.

I will update the firmware, because i don't think it's only the Igo who has the fail.


Lars



Jensen
Posts: 10
Joined: Mon Aug 08, 2016 2:03 pm
Contact:

Re: Radio and more

Postby Jensen » Wed May 10, 2017 2:22 pm

Hi

I have now updated the unit, i'm not sure that it helped me, perhaps a little.

I use the GPS info app regulary and can se there are none or 3-4 usefull satelites, but sometimes there can be 8 or more whit a strong signal but no accuracy,


Lars

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Radio and more

Postby Jammy » Thu May 11, 2017 9:51 am

Hi,
could you take some picture of GPS info to us.
We help you analyze whether the antenna is broken.
Regards

Jensen
Posts: 10
Joined: Mon Aug 08, 2016 2:03 pm
Contact:

Re: Radio and more

Postby Jensen » Fri May 19, 2017 10:01 am

Hello

The other day i drove 250 km in one direction, the GPS did behave ok, on the tour back it was terrible.

See link: https://youtu.be/V4PDByBg6Pg

When i use the easy connect the system mute the radio, can i fix that so that i can use my radio and use aps from my mobile on the screen on the same time ?


Lars

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Radio and more

Postby Jammy » Mon May 22, 2017 3:24 am

Hi,
For GPS problem, you can try to place the antenna outside the car.
If this does not help, you can contact the customer service for changing a new antenna .
Regards

Jensen
Posts: 10
Joined: Mon Aug 08, 2016 2:03 pm
Contact:

Re: Radio and more

Postby Jensen » Mon May 22, 2017 10:03 am

Thanks

I will try that, but what about the other question about radio mute when i use easy connection ?


Lars

Jensen
Posts: 10
Joined: Mon Aug 08, 2016 2:03 pm
Contact:

Re: Radio and more

Postby Jensen » Wed May 24, 2017 7:29 am

It dosn't help to take the antenna outside.

What then ?


Lars

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Radio and more

Postby Jammy » Sat May 27, 2017 7:55 am

Hi,
For the radio mute problem.The radio will be closed when you start the app which is auto-installed in the unit Except for the Navi app.
For the GPS problem,you can contact the customer service on the website where you buy to get an new antenna.
Regards


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