Car Radio will not connect to Galaxy S8

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Hendrix28
Posts: 1
Joined: Thu Jun 01, 2017 9:52 pm
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Car Radio will not connect to Galaxy S8

Postby Hendrix28 » Thu Jun 01, 2017 10:23 pm

Hello Pumpkin staff,

i have a new phone Galaxy S8. Since then, my Car Radio is not able to connect to my mobile hotspot. Before that i had a Galaxy S5 and it worked fine.
I tried everything possible with no solution.
I bought this one from starcar_dvd 24.08.2016 on german ebay: "Für Mercedes-Benz Vito Viano W639 Android 5.1 Autoradio DVD GPS OBD2 DAB+ Kamera"
Article No: 172272220740.



I did not make any updates since then, should i do one, is there one and does this solve this issue?

With kind regards
Attachments
Radio.PNG
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Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Car Radio will not connect to Galaxy S8

Postby Jammy » Fri Jun 02, 2017 6:40 am

Hi,
For the samsung s8 has just been punished in China,we don't test the compatibility between the phone s8 and the unit.You can try to check whether the wifi signal is strong enough or not.You can use your phone S5 connect to the hot spot.
Please wait for few days.
Regards

Esp02101103
Posts: 2
Joined: Fri Jan 19, 2018 4:31 pm
Contact:

Re: Car Radio will not connect to Galaxy S8

Postby Esp02101103 » Sat Jan 20, 2018 5:22 pm

I am having the same issue.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Car Radio will not connect to Galaxy S8

Postby Jammy » Mon Jan 22, 2018 1:51 am

Hi Esp02101103,
please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards


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