Android 7.0 easy connect issue

[Bgriff007]

I purchased the Pumpkin 6.95 double din with android 6.0 marshmallow software. The phone I have is a Samsung galaxy s7 active with android 7.0 software. I have read another thread with the link to download a software update for easy connect, but when I tried downloading it on the head unit thru mega it still says no access to serial number. Does my unit require a specific update or is easy connect just not capable to sync with android 7.0 yet?

20170621_183620.jpg (3.13 MiB) Viewed 2680 times

[Jammy]

Hi,
please tell me your order number or buyer ID so that we can provide you correct easyconnect app.
And please take a picture of the version number of the easyconnect app like following picture.

QQ截图20170622140634.png (617.3 KiB) Viewed 2678 times

Regards

[Bgriff007]

I purchased the unit thru amazon so the only information I have is the order number thru amazon (112-8550887-1145033). Is there a way to find my buyer id?

[Jammy]

Hi,
this is the latest easyconnect app.
https://mega.nz/#!0MdXkZrR!iqCanx-qOqjv ... rJXazwiS6k
Hope to help you.
If this doesn't help you,please take a picture of the version number of the easyconnect app .
Regards

[Bgriff007]

Thank you, that last link was the proper update and now it syncs properly. However since downloading that, the unit isn't able to be found by any of my devices for bluetooth. Is there an software update for the Bluetooth as well?

[Jammy]

Hi,
It is strange.There is not software update for bluetooth now.
You can try to reset the unit.Does the unit can find your devices for bluetooth?
Regards

[Jammy]

Hi,did you solve the Bluetooth problem?
Regards