Problem with canbus ve

[Agentbizu]

Hello not long ago i got the vw pumkin radio kd w0335 that came with a canbus and inhave a problem with the steering wheel control not matter what i do i cant use the control with my pumpkin radio
I have vw polo 6r 2010 any help will be appreciated

[Jammy]

Hi,
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more infomation about your unit and provide you positive solutions
Regards

[Agentbizu]

[Agentbizu]

Hey i goy the radio from a local dealer
I got with it a canbus that says vw-rz-07 is it a good canvus?
And will the kd z0011 work with my radio
My radio is this
http://www.autopumpkin.co.uk/pumpkin-7- ... bus-dvr-3g

[Jammy]

Hi,
it might be the canbus problem.We suggest you buy the canbus Z0011.
Regards

[Agentbizu]

I just got the can bus and its still dosnt work

[Jammy]

Hi,
you still need to enter into factory setting(password:3711)and choose the cantype.
You can refer to the following picture.

QQ截图20170803112015.png (216.42 KiB) Viewed 4817 times

Regards

[Agentbizu]

Did this still the swc learning not working

[Jammy]

Hi,
After choose the can type,you need save the settings and reboot the unit.Did you do that?
If it still doesn't help,please record a video about the problem so that we can provide positive solutions.
Hope your kind understanding.
Regards