Touch Screen Problems

[Jsanchez]

Hi

On my unit has left the on / off button and the entire bottom line of the touch screen. It has a solution?

Order ID 206-3295781-2049946:
1 of Pumpkin 8 inch 1024*600 Quad Core Double Din Android Kitkat Car Stereo with Parrot Bluetooth for VW/SKODA/SEAT/GOLF/CADDY Support DAB/DVD/CD/Radio/GPS [ASIN: B01B4DGDB6]
1 of Pumpkin External DAB/DAB+ Digital Radio Box with Touch Control for Pumpkin Android Car DVD Player [ASIN: B017XM32G6]
1 of Pumpkin Mini ELM327 OBD2 OBDII V1.5 Bluetooth Diagnostic Interface Scanner for PC/PAD/Mobile [ASIN: B013G0W48Q]

[Jammy]

Hi,
sorry for my bad english
I don't understand well with your problem with the touch screen.Could you take some picture or video to us?
Regards

[Jsanchez]

Attachment video

[youtube=]https://youtu.be/_C1CuN7k4vk[/youtube]

[Jsanchez]

Attachment video

https://www.youtube.com/watch?v=_C1CuN7 ... e=youtu.be

[Jammy]

Hi,
you can contact the customer service where you bought the unit to change the touch screen.
Regards

[Jsanchez]

But I bought it to you through amazon.co.uk

On the month of April I sent two emails to the Autopumpkin address of amazon 7c97lrqrbz9jrc3@marketplace.amazon.co.uk but they have stopped responding. Where do I turn?