Possible to use USB WiFi Dongle?

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exmerci
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Joined: Sat Feb 24, 2018 11:11 am
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Possible to use USB WiFi Dongle?

Postby exmerci » Wed Apr 25, 2018 7:35 am

Hello,

because the intern WiFi of the unit is very bad i want to use an usb WiFi Dongle. Is it possible?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Possible to use USB WiFi Dongle?

Postby Jammy » Thu Apr 26, 2018 6:40 am

Hi,
if the internal wifi can receive the signal ,it is useless for you to use an usb wifi dongle.
About your issue,did you use the wifi antenna which is 1.5m long .If not ,i suggest you get one.You can consider contact our pumpkin customer service to get or buy it by yourself.
Regards

exmerci
Posts: 18
Joined: Sat Feb 24, 2018 11:11 am
Contact:

Re: Possible to use USB WiFi Dongle?

Postby exmerci » Tue May 01, 2018 10:58 am

I have the Antenne which was delivered with the device. If this is not good it is a gall to deliver it.
Tell me what Antenna is a correct one.
And where shall i install an one meter long antenna?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Possible to use USB WiFi Dongle?

Postby Jammy » Wed May 02, 2018 7:21 am

HI,
you can contact our pumpkin customer service about this issue.
Regards

exmerci
Posts: 18
Joined: Sat Feb 24, 2018 11:11 am
Contact:

Re: Possible to use USB WiFi Dongle?

Postby exmerci » Wed May 02, 2018 8:16 am

And then? It is how it is. If there is a solution you can post it here.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Possible to use USB WiFi Dongle?

Postby Jammy » Thu May 03, 2018 5:36 am

Hi,
my suggestion is you can contact our pumpkin customer service for any query including changing an wifi antenna so on.
i am unable to do that for you .
Regards


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