Hi,
I have a problem with the touchscreen.
I am not able to use the display at the top of the screen, e.g. the 'home' button or view the notifications/pull down menu.
I also can not use the bottom of the screen, e.g. the space bar or '?123' on the keyboard.
I have tried using the factory settings menu and the same thing happens on there.
The touchscreen between the top and bottom works as normal.
I can only access the top/bottom using a USB mouse.
Could this be a software issue? Could you please send me the latest firmware/update?
Thank you for your help.
Order Number: 100001780
Item Number: 11-RQ1221E-UK-A
Touchscreen Issue 11-RQ1221E-UK-A
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