Touchscreen not working 8inch android 7.1

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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Dan8888
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Joined: Fri Aug 10, 2018 7:14 pm
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Touchscreen not working 8inch android 7.1

Postby Dan8888 » Fri Aug 10, 2018 7:21 pm

Hi Pumpkin team,
Just bought a car that came fitted with your great looking product. Only problem is that the touchscreen isnt working.
Ive tried the reset button, disconnected from the power for two mins and checked the cable connections. All looks ok.
Can you give some advice or link me to the manual or firmware?

Believe its this model . Thanks!

https://www.autopumpkin.com/car-dvd-pla ... -32gb.html



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Touchscreen not working 8inch android 7.1

Postby Jammy » Mon Aug 13, 2018 8:16 am

Hi,
About this issue ,you can contact the pumpkin customer service or write to support@autopumpkin.com.
You need to tell them your order number or ebay id so that they can confirm your unit .
Before doing this i suggest you taking apart the unit and re-plug the small quad board again .Here is an video and picture for your reference.
https://www.youtube.com/watch?v=2tq2FWCguGo
quad board.png
quad board.png (1.37 MiB) Viewed 469 times

Regards


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