need firmware

[petrica emil]

hello i own a zeepin dy 7098-mg car kit and i think i need a software update for that because when i bought it l coul not connect it to the net than wi-fi and now it does not want it anymore than 5 minutes and OBD2 l could never plug it in by bluetooth sometimes asking for a 16 digit code maybe with an update to fx ip

[Jammy]

Hi, about this issue, you can contact the pumpkin customer service or the seller.
I suggest you attach these information:
Your Amazon order ID&order date:
The details of the issue(when did it happen&what happened&what did you try to do to fix it);
Attachments(It couldn't be better if you would provide us with pictures or video link);
It will help us understand the issue and provide you right solution.
Your car model and made years;
You phone model and system version(if it is regarded);
The rest of the supplement.
Regards